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Our Newsletter

Refund Policies

Returns, Refunds and Exchanges Policy

We want you to be completely satisfied with your order. If you have received incorrect items, missing/defective items or inaccurate billing, please contact us within 10 days.

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 10 days of your purchase. 

  1. Please email info@yellowhousefloralsandgifts.com to request a refund or call 919-622-4613.

  2. Mail your returned item to:
    Yellow House Florals and Gifts
    10024 Old Stage Rd.
    Raleigh, NC 27603

  3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Some items can not be returned if they are opened. These include music, software, and video games.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.